User Info

Welcome to the CNS/NNCI User Info section of the CNS website. This section provides important and useful information for prospective, new, and current users of CNS facilities.

NANOTECHNOLOGY COORDINATED INFRASTRUCTURE NNCI

The NNCI is a National Science Foundation program that consists of 14 institutions that together form a national network of facilities available for all academic users. For more general information regarding the NNCI program, please see the NNCI section of our website or go to the NNCI main web page at www.nnin.org.

Since the core mission of the NNCI is to create an open national user facility network, CNS welcomes users from other academic and non-academic institutions to become Users of CNS facilities.

All of our facilities/tools are considered part of the NNCI program. Enrollment in the CNS/NNCI User Program is required in order to use any tool, lab, or service provided by CNS.

If you are interested in enrolling in the CNS/NNCI User Program, please proceed to the page How do I become a CNS/NNCI User?

Please read through all of the pages in the User Info section of the CNS website as it contains important information regarding usage of CNS facilities. Within this section you will be able to see the enrollment process, how to go about getting trained within specific facilities once enrolled (Nanofabrication, Imaging, Materials, Computation), how to properly acknowledge CNS and the NNCI for publications resulting from worked performed at or by CNS, all forms relating to usage, information on the user fees for use, the general information and policies relating to usage.

Upon looking through this section, if you have any questions or concerns relating to the CNS/NNCI User Program, please feel free to contact us at: info@cns.fas.harvard.edu

User Policy and Information

All CNS facility Users must follow all applicable Harvard University policies. For more information, please see Harvard’s website: www.harvard.edu.

Only fully enrolled, active Users who are qualified by CNS technical staff are allowed to use CNS equipment. Click here for instructions on how to enroll as a Harvard affiliated user. Click here for instructions on how to enroll as a non-Harvard affiliated user.

Users must be enrolled in the CNS User Program in order to use any facilities or tools at the Center for Nanoscale Systems.

CNS facility Users are required to acknowledge the Center for Nanoscale Systems and the NSF’s National Nanotechnology Coordinated Infrastructure  (NNCI) in any publications or presentations that result from work performed in whole or in part in the CNS facilities, or with assistance from CNS staff. Click here to see the recommended language for CNS and NNCI publication acknowledgement.

All publications, presentations, journal covers and patents resulting from the use of CNS facilities or through assistance from CNS staff must be reported to the CNS administrative office.  Listing of publications, etc. may be entered via the CNS User Portal webpage.  A reprint of the publication must also be delivered to the CNS Administrative Office, LISE 304.

Any work done, or services provided, by CNS and its employees are on a reasonable effort basis. Users accept ultimate responsibility for the progress and results of their project.

Users must operate CNS facilities and tools in a safe and professional manner, consistent with the operating instructions.

Harvard Users must take Harvard’s Environmental Health and Safety (EH&S) Basic Lab Safety Training in order to use any CNS facilities. Please see the EH&S website for information regarding training schedules.

CNS reserves the right to prohibit further use of facilities, if CNS, in its sole discretion, believes that a User is not properly trained or is working in an unsafe manner.

Nanofabrication Facility Users must follow the Cleanroom User Protocol (CUP) regarding dress code, garment use/reuse/storage, handling materials and tools, transporting and handling chemicals, emergency response and evacuation, equipment sharing, maintenance and housekeeping.

Training and qualification for all CNS facilities and tools must be conducted by CNS staff. Training and qualification are both required in order to gain User Status for a particular facility or tool.

Training consists solely of the observation of facility/tool operation. Qualification is the verification of training by CNS staff watching the User operate the facility or tool.

Upon the completion of training and qualification, User privileges will be granted for that particular facility or tool.

Please note that certain facilities/tools require that initial sessions by those with User privileges either be operator assisted or limited to normal business hours. The CNS staff member in charge of each tool has the final authority over granting User privileges, when any initial session requirements are met.

If the facility or tool is on the CNS Online Scheduling Tool, advance time reservation is available for Users with User privileges (except in facilities that require initial assistance. In those instances, the CNS staff member must reserve the time).

An advance reservation is recommended for facilities or tools that are listed on the CNS Scheduling Tool.

Users are prohibited from scheduling time online for another user, even if they are members of the same research group or have the same affiliation.

Only those with active User Status are allowed to schedule and use equipment.

An official qualification is required even if the person is a qualified user of a similar tool at another facility or institution.

All Users are prohibited from giving out their Scheduling Tool User Name and/or Password for use by other users, or from giving other users access to their HUID or generic facilities access card for any card reader access controlled CNS facilities. CNS reserves the right to deny future access to any User in the event of a willful breach of this policy.

Retraining and/or qualification may be required if a User has not used a specific facility for an extended period of time. It is the decision of CNS staff to determine the need for retraining and qualification.

Users are required to enter in CLEAN all information requested.

Users are required to note any problems or irregularities with the facility or tool(s) operation during their session in CLEAN. This is to allow CNS staff to respond quickly to problems and keep issues from getting worse and causing more down time.

Absolutely no food or drink should be brought into a CNS facility or consumed while using any CNS tool.

Certain Imaging and Analysis facilities are located in building or rooms that require card reader access or iris scanner access. For Harvard Users, their HUID is used as access card, non-Harvard Users must visit the CNS Administrative Office at LISE 304 in order to obtain a swipe card.

To physically enter any CNS lab space, a person must be a fully enrolled, active CNS User, who has been both trained and qualified by a CNS technical staff member on the instrument in that room and/or lab/facility that is to be entered. This is true even if an entry is only for observation.

There are certain facilities that have special safety considerations (laser, x-ray etc.) and require special training and /or certification requirements.¬† Please take a look at the specific tool’s webpage for information on any special requirements for specific tools.

CNS, in conjunction with Harvard Environmental Health & Safety, maintains a MSDS database.  If you wish to bring any chemicals into a CNS lab space that is not listed on the MSDS database, you must complete a Material Request Form.

CNS reserves the right to amend, abridge, alter, delete, add, or change any CNS policies as deemed necessary by CNS with or without any written notification.

If you have any questions or concerns regarding Harvard or CNS policy, please feel free to send any questions to the CNS Administrative Office at info@cns.fas.harvard.edu.

User Fees

See the PDFs below for the current user fee rates for use of CNS facilities. Please note that there is a separate set of fees for Academic and Non-Academic Users. If you are unsure about whether you are considered an Academic or Non-Academic user by CNS, please contact us at nninapply@cns.fas.harvard.edu and let us know the details regarding your institution, including a web address.

For questions regarding how CNS accounts for facility use for the purposes of billing, please see the CNS web page regarding Billing Policy.

CNS facilities that are not listed (or are already included as part of one of the existing fees) on the user fee rate sheets are free of charge.

Please note that the user fees are subject to periodic review and change. CNS reserves the right to change the user fees or add new tools to the user fee rate charts with or without written notice. However, CNS will not change rates effective for the current month once that month has started. Any change occurring during a month will take effect on the first day of the next month.

Training:  CNS bills for regularly scheduled training events at the On-Site Assisted rate only (the tool rate is not charged.)  Also, the cost is divided among the available seats for a training event.  For example, if there is a 2 hour training that has 4 seats available to attend, then each seat is responsible for .5 of an hour of On-Site Assisted staff time.  Special requests for one-on-one training are charged as full On-Site Assisted use including the tool time.  CNS does not charge for basic safety training events such as the LISE CNS Safety Training and the LISE Cleanroom Orientation.

 

CNS Consolidated Rates

Billing Policy

CNS current rates are listed under CNS User Fees in the above navigation bar.

The purpose of this page is to describe the basic billing policies of CNS to promote a better understanding of how CNS calculates usage time for billing purposes.  The policies listed here are incorporated into the user program and are applicable to all CNS users.  Users should be aware of these policies and read this page before getting their training and project underway.

Section 1:  Billing and Billing Increments

The rate sheets at the aforementioned URL list the units of billing for each instrument or facility.  Currently all instruments and/or facilities are listed as being billed either hourly, daily, or by 15-minute increments

Instruments billed by the hour:  CNS counts facilities/tools that are billed hourly in increments no smaller than the half-hour.  In other words, time is rounded up to the nearest half hour.  The exception is the LISE Cleanroom, which is rounded up to the nearest full hour.

Instruments billed by 15-minute increments: These instruments are rounded up to the nearest 15-minute increment.

Facilities that charge a per day fee: These facilities use an actual calendar day as the basis for charges. A day is 12:01 am to 11:59 pm. If a User enters a per day fee facility from 6 ‚Äď 10 am and then returns from 9 ‚Äď 11 pm, they are charged for 1 day. If a User enters a per day facility at 11:58 pm steps out at midnight and returns at 12:01 am, they are charged for 2 days.

Materials Charges: CNS charges materials costs for a small number of CNS instruments where CNS provides certain materials for the usage (such as masks etc.).  Please consult the rate sheets for additional details.  In addition, CNS reserves the right to bill materials charges for any pass through charges incurred by CNS for a specific user or project (i.e. shipping of samples to remote customer etc.).

Section 2:  Special Billing Cases

Training/Assisted Use:  CNS bills for regularly scheduled training events at the On-Site Assisted rate only (the tool rate is not charged.)  Also, the cost is divided among the available seats for a training event.  For example, if there is a 2 hour training that has 4 seats available to attend, then each seat is responsible for .5 of an hour of On-Site Assisted staff time.  Special requests for one-on-one training are charged as full On-Site Assisted use including the tool time.  CNS does not charge for basic safety training events such as the LISE/CNS Safety Training and the LISE Cleanroom Orientation.

It is considered On-Site Assisted Use if a CNS staff member either operates the equipment for you, is in attendance to observe you operate the instrument, or must remain nearby during your session to monitor operation.

It is considered Remote Assisted Use if a CNS staff member does work for you on instrumentation or in CNS labs at the request of a User who is not on-site.

Section 3:  General Billing Policies

CNS considers an instrument to be in use and billable if it is, or appears to be, in use and therefore unavailable to others.

CNS bills for all reserved time. ¬†This includes all reservations that are longer than required and reservations that don’t match the actual use times.¬† This policy compliments our policy of billing for all actual use even if not entered in our scheduling tool.¬† So please plan carefully when reserving equipment. Example:¬† If you reserve an instrument from 1pm ‚Äď 4pm but then actually use it from 3pm ‚Äď 6pm, you will be billed for 5 hours as the earliest start time is the reserved 1pm and the latest end time is the actual use 6pm.

If a User does not show up for the time he/she reserved on a CNS facility or tool on the CNS Scheduling Tool, he/she WILL be charged for the time reserved. This no-show charge is not subject to the monthly cap.

For instruments on the CLEAN interlock system:  Users are required to log-in when starting to use the instrument and log-out when finished.  It is the users’ responsibility to remember to log-out.  If a user fails to log-out of the instrument, they are considered to still be using it and will continue to be billed until they, or another user, logs them out.  New for 2017:  Fee waivers will not be granted for forgetting to log-out events unless there is a verifiable technical malfunction of the CLEAN system or instrument.

Process for obtaining waivers of fees:  CNS has no desire to charge users for instances where an instrument malfunctions or is otherwise unusable due to no fault of the user.  However, due to the large number of both users and instruments there are specific procedures in place to make certain that these instances are properly captured and reflected in the billing review process.

If an instrument malfunctions (or is otherwise rendered unusable) during your usage, a user must complete a CNS User Fee Waiver Form (fillable PDF) within 3 business days of the incident in order for the billing for that time to be waived. The form can be given to either the technical staff member in charge of the instrument OR to the CNS Admin Office in LISE 304 for routing to the technical staff member.  Alternatively, it can be emailed to infoATcns.fas.harvard.edu.  Requests made outside of the 3-business day window will not be considered without extenuating circumstances.  Once it is reviewed and signed off by both the technical staff member in charge of the instrument and a member of the CNS Billing Team, the charge will be removed.  If either the technical staff or admin team decides to decline the request, the user will be notified via email along with the reason(s) for the request being denied.

Important Notes Regarding Fee Waivers:  Verbal or email requests to either the technical staff or the CNS admin office are not sufficient to get a fee waived.  The request must be accompanied with the User Fee Waiver Form.   An entry in the CLEAN system’s log or any other system stating that you did not use an instrument or declaring it malfunctioned is not considered an official request for fee waiver.  The instrument logs are only read by the technical staff in order to better track an instruments performance over time and log entries are not read or considered for fee waivers or modifications by the Admin Office.

Users are required to cancel reservations that they cannot use or no longer need in a timely manner.  Many CNS instruments can be canceled up to the scheduled start time, but there are several instruments with cancelation deadlines up to several hours before the scheduled start time.  Users are responsible for noting the scheduling parameters of instruments that are a part of their project.  This information can be found in the scheduling area of the User Portal.  Any reservations not cancelled will be considered no-show events and billed accordingly.  Any instance where a cancelation deadline or the start time has passed, the only way a reservation will be canceled is if there are extenuating circumstances and an email is sent to info@cns.fas.harvard.edu describing the reasons.  Please note that a sample not being ready in time does not count as an extenuating circumstance (unless due to a CNS instrument malfunction in a previous step). 

Users will be billed according to the account or purchase order number provided on their CNS User Program enrollment forms, unless a prior arrangement has been made with the CNS Administrative Office. The enrollment forms supercede any entry on the CNS Scheduling Tool. If Users need to change their billing information prior to the annual CNS User Program Renewal date (March 1st of every year), they must complete and submit a Change of Billing Code or Purchase Order No. Form (fillable PDF).

Citing the CNS

The Center for Nanoscale Systems (CNS) and the National Nanotechnology Infrastructure Network (NNIN) should be acknowledged in any publication resulting from work done in whole or in part using CNS facilities, staff or other resources. This is an important aspect of CNS’s participation in the NNIN. The National Science Foundation is interested in the results of the good work being done using NNIN facilities. Ultimately, the author(s) of the paper can word the acknowledgement as they choose, but below is the¬†recommended acknowledgement, particularly for peer-reviewed journal publications:

 

This work was performed in part at the Center for Nanoscale Systems (CNS), a member of the National Nanotechnology Coordinated Infrastructure Network (NNCI), which is supported by the National Science Foundation under NSF award no. 1541959. CNS is part of Harvard University.

For presentations and posters, just listing the Center for Nanoscale Systems (CNS) is necessary. However, if the NNIN and NSF can be included without causing space issues, that would be preferred.

If you wish to use a CNS logo on your presentation or poster, please email us at info@cns.fas.harvard.edu. Simply state what the logo will be used on and how it will be used.

 

Nanofabrication Facility Use

Instrumentation within the Nanofabrication Facility falls into two groups: Tools within the LISE Cleanroom and those not in the LISE Cleanroom.  For Nanofabrication Facility tools that are not in the LISE Cleanroom, training can commence immediately upon completion of enrollment as a CNS User.  For tools located in the LISE cleanroom, please see below for details on how to become a qualified LISE Cleanroom User.

Due to the additional safety and protocol concerns involved in working in a cleanroom environment, the following steps must be completed to be a LISE Cleanroom User. One must first become a LISE Cleanroom User prior to training and use of any tools within the LISE cleanroom.  Once the requirements below have been completed and verified by the CNS Administrative Office, a researcher will be granted entry to the LISE Cleanroom.  Also at this time, a LISE Cleanroom User can use any tool located in the cleanroom that does not require additional training and qualification. At this time, researchers can also begin training on any tool located in the cleanroom that does require additional training and qualification.

Please note that Steps 1-4 can be taken out of sequence.

 

General Nanofabrication Facility (NF) User Qualification Procedure

1. Enroll as a CNS/NNIN User

The Center for Nanoscale Systems (CNS) is a node in the National Science Foundation funded National Nanotechnology Coordinated Infrastructure (NNCI). It is required that all users of any Nanofabrication Facility (NF) tool first be enrolled in the CNS User Program before any training or use of the NF facility.

To enroll, please go to: How do I become a CNS User? If you have questions or concern regarding the enrollment process, please contact us at info@cns.fas.harvard.edu.

 

2. Complete the online Cleanroom User Protocol (CUP) training

This training consists of a presentation that instructs prospective users in basic rules of use of the LISE Cleanroom.

 

Cleanroom User Protocol

 

3. Take and pass the online CUP Quiz

The CUP quiz is a multiple-choice, web-based quiz on the Cleanroom User Protocol (CUP). In order to take this quiz you will need to click here.

Please note: If our firewall prompts you for a username and password, email info@cns.fas.harvard.edu for login credentials.

 

4. Complete Cleanroom Orientation

In order to become qualified as a LISE Cleanroom User, attendance at a LISE Cleanroom Orientation is required. Please print out and bring a copy of the cleanroom orientation form to your scheduled orientation session.

 

Cleanroom Orientation Form 

Users are responsible for printing out and bringing this form to the orientation!

Pre-registration for the orientation is required and can be done at the CNS Special Training Sign-Up.

Please note: If our firewall prompts you for a username and password, email info@cns.fas.harvard.edu for login credentials.

Trainings are normally held on Tuesday and Thursday.  However, please check the training page, as the schedule is subject to change.

Upon completion, the CNS Nanofabrication Facility staff member who conducted the orientation will sign the last page of the form. You will also need to sign it as well. Once signed, the form needs to be turned into the CNS Admin. Office (LISE 306) in person or by fax to 617-384-7302.

If you have any questions or concerns regarding the LISE Cleanroom Orientation, please contact one of the following Nanofabrication Facility staff members:

John Tsakirgis, 617-384-9651, jtsakirg_AT_cns.fas.harvard.edu (primary)

JD Deng, 617-495-3396, jdeng_AT_cns.fas.harvard.edu (back-up)

The meeting place for the Cleanroom Orientation is in front of the entrance to the LISE Cleanroom (G07).

 

5. Iris Scan System Registration

Upon completion of steps 1-4, you need to go to the CNS Admin. Office (LISE 306) to get set-up in the iris reader system used to access the LISE cleanroom.

If you want to learn more about the iris reader technology, you can visit the LG Iris website.

Once steps 1-6 are completed, you will be considered a LISE Cleanroom User. Please see below for additional information on how to become trained on specific tools within the LISE Cleanroom.

 

6. LISE Wet Bench Training (Optional)

Please note that if any of the work you will do in the LISE cleanroom will involve use of the wet benches (or instrumentation that normally requires wetbench work even if you do not plan to use them), there is a special LISE wet bench training/qualification required.  Users must pre-register for this training and can do so at the CNS Special Training Sign-Up.

Please note: If our firewall prompts you for a username and password, email info@cns.fas.harvard.edu for login credentials.

You must already be a General LISE Cleanroom User (completed steps 1-5) in order to take this training. Please note that if your work in the LISE cleanroom will not involve the wet benches at all, you do not need to take this training.

 

Specific Nanofabrication Facility (NF) Tool User Training and Qualification

1. Become a LISE Cleanroom User if the tool is in the LISE Cleanroom: you must be a LISE Cleanroom User prior to training on an instrument within the cleanroom.

 

2. Training and Qualification: training involves the explanation and observation of facility/tool operation and precedes qualification. Qualification is the verification of training and typically includes CNS staff observing the User operate the facility or tool in a safe and productive manner. In many cases, training and qualification are covered at the same session.

If the training is listed on the CNS Training Sign-Up, simply sign-up for the next available session.

Please note: If our firewall prompts you for a username and password, email info@cns.fas.harvard.edu for login credentials.

If the tool you are looking to be trained on is not listed online, please determine the appropriate CNS Nanofabrication Facility staff member to contact. If you require assistance please contact us at info@cns.fas.harvard.edu.

 

3. Access: Upon completing steps 1-3, the CNS NF staff member will give you the necessary access rights for the tool.

After completion of the above steps, you are considered a qualified user of that specific tool.

Please Note:

  • Only qualified Users are allowed to schedule and use equipment
  • An official qualification is required even if the person is a qualified user of a similar tool at another facility or institution.
  • Retraining may be necessary if a user hasn‚Äôt used the specific tool for a long period of time.
  • Do not schedule time for others.
  • You must conform to all rules and procedures regarding use of the specific tool including properly using the¬†CLEAN¬†system.
  • Bringing in others from your group to ‚Äúobserve‚ÄĚ is not allowed with out prior permission from the Nanofabrication Facility Manager. This will be strictly enforced.

 

Imaging and Analysis Facility Use

In order to become a User of one of the Imaging and Analysis Facility tools you must first be enrolled as a CNS User.

In order to get specific tool training, first go to the CNS Training Sign-Up page.

Please note: If our firewall prompts you for a username and password, email info@cns.fas.harvard.edu for login credentials.

Most of the major instrumentation trainings are done via online sign-up. If you do not see a particular training online, please contact the CNS staff member in charge of that facility/tool and arrange for training or assistance. To determine which staff member you should contact, please consult the Facilities section of the site. If you still cannot determine which staff member you should contact, please email info@cns.fas.harvard.edu.

All Imaging and Analysis facilities/tools are located in rooms that require card reader access. For Harvard Users, the HUID is used as the access card and is automatically updated upon completion of training. Non-Harvard Users must go to the CNS Administrative Office (LISE 304) in order to obtain a CNS Facilities Access Card prior to the training if you have not been issued one previously.  Access cards will only be issued to those who have completed their enrollment in the CNS User Program.

The Imaging Sample Prep. Room, LISE B15A, has a prerequisite of a special safety orientation required in order to obtain training on specific instrumentation within this room.  If you need training on instrumentation in this sample preparation room, you must also complete the online B15A Safety Training, which is available from the Harvard Training Portal.